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When a non-family member leads the family business

Many elements are involved in building a strong working relationship with a non-family CEO. In 2008, when the search firm helping IDEAL Industries find a non-family CEO suggested Jim James, third-generation leader Dave Juday balked. James was then working an hour and a half away from IDEAL:s Sycamore, Ill., headquarters as a group president at Illinois Tool Works.

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